Questions, answered.
Straight answers about how our monthly managed IT service works.
What is included in your monthly managed IT service?
Antivirus, a remote support agent on every computer, cybersecurity and firewall monitoring, software patch management, 24/7 monitoring and backups — plus remote and on-site help for your team.
Do you only help when something breaks?
No. We work as a monthly managed service, not break/fix. We monitor and maintain your systems continuously so problems are caught before they stop your business.
How much does it cost?
Pricing depends on the number of users and devices and what your business needs. Book a free assessment and we’ll recommend the right monthly service for you.
Which areas do you serve?
Businesses and professional offices across Miami-Dade and Broward. Remote support reaches you anywhere; technicians visit your office when hands-on work is needed.
Do you offer support in Spanish and Portuguese?
Yes. Our team supports your staff in English, Spanish and Portuguese.
We already have an IT provider. Is switching hard?
No. We handle the handover — documentation, passwords, accounts and vendor contacts — so your team keeps working. See how switching works.
Can you work alongside our in-house IT person?
Yes. We can act as your full IT department or support your existing staff with monitoring, security and extra hands.
How do your clients get support?
Existing clients can open a support ticket on our contact page, which goes straight to our help desk, or reach us remotely through the support agent.
Let’s take IT off your to-do list.
Start with a conversation. We’ll find the right solution for your business.